Terms of Use
1. Acceptance of These Terms
By accessing or using this website, you agree to these Terms of Use and to our Privacy Policy. If you do not agree, please discontinue use of the site.
2. Eligibility and Accounts
2.1 Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account or make a purchase.
2.2 Account Accuracy
You agree to provide accurate, current information and to keep it updated. Accounts created with false information may be closed without notice.
2.3 Account Security
You are responsible for safeguarding your password and for all activity under your account. Notify us immediately through our Contact page if you suspect unauthorized access.
2.4 Account Termination
We may suspend or close an account that violates these terms, is used for fraudulent activity, or remains inactive for an extended period. You may close your account at any time by contacting us.
3. Permitted Use and Prohibited Conduct
3.1 Permitted Use
The site is for your personal, non-commercial use: browsing, learning about our products, purchasing for yourself or as a gift, and interacting with our content respectfully.
3.2 Prohibited Conduct
You agree not to:
- Copy, scrape, crawl or harvest content, prices or customer data at scale.
- Use the site to sell competing products or to drive traffic to a competing store.
- Circumvent security features, access non-public areas, or probe for vulnerabilities.
- Introduce malware, spam, or automated code designed to disrupt the site.
- Impersonate any person, brand or employee, or misrepresent your affiliation.
- Post false, defamatory, harassing, hateful or obscene content.
- Post medical claims or advice attributed to us that we have not made.
- Use our name, logo or product photography in a way that implies endorsement.
- Reverse engineer, decompile or attempt to derive our formulations or source code.
- Violate any applicable law or regulation, including export control and consumer protection laws.
4. User-Generated Content
4.1 What This Covers
Reviews, photos, videos, comments, quiz responses and any other material you submit to us or post publicly in connection with our brand.
4.2 License You Grant Us
By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, publish, translate and display that content in connection with operating and marketing our store, including on the site, in emails and on social media. This license ends when you ask us to remove the content, except where it has already been distributed and cannot practically be recalled.
4.3 Your Representations
You represent that:
- The content is your own, or you have permission to share it.
- It does not infringe anyone's copyright, trademark or privacy rights.
- It reflects your honest opinion and experience.
- It does not contain someone else's personal information without their consent.
4.4 Content Standards and Removal
We may decline to publish, or remove, any content that violates these standards, contains medical claims we have not made, or is otherwise inappropriate. We do not pre-screen every submission and are not responsible for user content.
4.5 Incentivized Reviews
If you received a free product, discount or other incentive for a review, you must disclose that fact clearly in the review.
5. Intellectual Property and Limited License
5.1 Our Ownership
The site and all its content — text, photography, video, design, layout, logos, product names and underlying technology — are owned by us or our licensors and protected by copyright, trademark and other laws.
5.2 Limited License to You
We grant you a limited, revocable, non-transferable license to access and use the site for personal shopping and information purposes. Nothing on the site grants you any right to use our trademarks, product photography or copy for your own commercial purposes.
5.3 Reporting Infringement
If you believe material on our site infringes your copyright, please send a notice through our Contact page including identification of the work, the material you believe is infringing, your contact details, a statement of good-faith belief and a statement under penalty of perjury that the information is accurate and that you are authorized to act.
6. Third-Party Links and Services
The site may link to retailers, social platforms, payment providers and content partners. We do not control those services and are not responsible for their content, policies or practices. Use them at your own discretion.
7. Health and Product Information Disclaimer
7.1 Not Medical Advice
Information on this site is educational and relates to cosmetic products. It is not medical advice, diagnosis or treatment, and it is not a substitute for consulting a qualified healthcare professional.
7.2 Individual Variation
Skin is individual. What works for one person may not work identically for another. Patch test any new product on a small area and discontinue use if irritation develops.
7.3 No Regulatory Evaluation
Statements on this site have not been evaluated by the Food and Drug Administration or any equivalent authority unless expressly stated.
8. Promotions, Contests and Sweepstakes
Promotions may be governed by additional rules posted at the time of the promotion, including eligibility, entry period, prize description and winner selection. Where those rules conflict with these terms, the promotion rules control for that promotion.
9. Email, SMS and Marketing Communications
9.1 Consent
With your consent where required, we may send promotional emails and messages. You may withdraw consent at any time using the unsubscribe link or by contacting us.
9.2 Transactional Messages
Order confirmations, shipping notices and service messages are necessary to fulfill your order and are not affected by marketing opt-outs.
9.3 Message Rates
Message and data rates may apply to SMS communications. Frequency varies.
10. Accessibility
We are committed to making the site usable by as many people as possible. Please see our Accessibility Statement, and contact us if you encounter a barrier.
11. Disclaimer of Warranties
The site is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including uninterrupted availability, error-free operation, and fitness for a particular purpose. We do not warrant that the site is free of viruses or other harmful components.
12. Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages arising from your use of the site or inability to use it, including lost data, lost profits or reputational harm. Our aggregate liability is limited to the greater of the amount you paid us in the preceding twelve months or one hundred US dollars.
Nothing in these terms limits liability that cannot be limited by law.
13. Indemnification
You agree to indemnify and hold us harmless from claims arising out of your use of the site, your user content, or your breach of these terms.
14. Governing Law and Dispute Resolution
These terms are governed by the laws of the State of Delaware, United States, excluding conflict-of-law rules, unless mandatory consumer law in your country of residence provides otherwise. Disputes are resolved first through informal discussion with our team, then, where permitted, through binding individual arbitration.
15. Termination
We may suspend or terminate access to the site at any time, with or without notice, for conduct that we believe violates these terms, harms other users, or exposes us to legal risk. Sections relating to intellectual property, disclaimers, limitation of liability and indemnification survive termination.
16. Changes to These Terms
We may revise these terms at any time. Changes take effect when posted. Your continued use of the site after changes are posted constitutes acceptance.
17. Contact
Questions about these terms can be sent through our Contact page.
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